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About Us

Do you remember the feeling of pure joy and excitement the first time you rode a bike?

We believe it's the best feeling in the world!

EbikeVault was created to get people of all ages and fitness levels to rediscover that feeling again!

Our Mission

Our mission is to get as many people as possible to rediscover the joy of cycling and feel young and energized! We want you to have a LOT OF FUN!

Our Promise

EbikeVault was created out of a need!

We always struggled to find the perfect e-bike. Local cycling stores seemed to offer a very limited range of e-bikes, if they did at all. Online stores offered more choices, but we've had enough of the horrible customer support experiences that seemed to be a theme with these stores.

Let's be honest. Buying an electric bike is not a small investment. Also, as much fun as electric bikes are, choosing the best e-bike for you could be a daunting process. We help you have the best e-bike buying experience through:

1. Stellar Customer support: there are a lot of choices when it comes to buying an electric bike. Many of our customers are overwhelmed with the number of e-bikes on the market a well as all the technical jargon that surrounds them. Through our expert detailed descriptions, website advanced filtering options and expert customer staff, we can help you choose the perfect e-bike for yourself or your loves ones! You're paying a premium for your electric bike and you'll get premium support with us.

2. Premium Quality: we don't sell low quality e-bikes at EbikeVault. We only offer premium e-bikes from the best brands on the market. You don't have to worry about your electric bike breaking or stopping to work after 6 months of buying it. Our expert e-bike staff thoroughly hand-picks every single electric bike we sell on our store so you can spend more time riding and having fun and less time worrying about you e-bike stopping to work.

3. Passionate Staff: here at EbikeVault, we talk about electric bikes all day every day! We live and breathe e-bikes! We're really proud to have such a great team that is passionate not only about e-bikes, but more importantly about serving our valued customers. You won't find this level of expertise and passion anywhere else. We made sure of it! 

If you have any question or feedback, feel free to reach out to us using our contact page. Without our customers, we wouldn't be here. You are the cornerstone of EbikeVault and we strive to provide you with the best service you've ever received.

Thank you & happy e-biking!